【企管系碩士班】碩士在職專班黃○芸同學於6月5日下午17:00於E66舉行學位口試
碩士在職專班黃○芸同學
口試題目
中文：智能客服對顧客參與、情緒勞務與員工幸福感之影響—以電信客服人員為例
英文：A Study on the Effects of Intelligent Customer Service on Customer Engagement, Emotional Labor, and Employee Well-Being: Evidence from Telecommunication Customer Service Staff.
口試題目
中文：智能客服對顧客參與、情緒勞務與員工幸福感之影響—以電信客服人員為例
英文：A Study on the Effects of Intelligent Customer Service on Customer Engagement, Emotional Labor, and Employee Well-Being: Evidence from Telecommunication Customer Service Staff.
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